Privacy Policy

Last Updated: June 2023

At Sports Gear, we value your privacy as much as you value your perfect serve. This Privacy Policy explains how we handle your personal information when you visit salesportsus.com or purchase our premium tennis equipment and apparel.

1. Information We Collect

Like carefully selecting the right tennis string tension, we collect only necessary information to serve you better:

• Personal Details: Name, email, shipping/billing address, phone number when you place an order
• Payment Information: Credit card details (processed securely through our payment partners), PayPal email
• Equipment Preferences: Product views, purchase history, wishlist items
• Technical Data: IP address, browser type, device information for site optimization
• Communication Records: Emails, chat logs with our customer service team

2. How We Use Your Information

We handle your data with the precision of a tournament-grade racket stringing:

• Process orders for your tennis gear and apparel
• Provide customer support for your equipment questions
• Improve our product offerings (like our premium polyester strings or designer bags)
• Send service-related communications (order confirmations, shipping updates)
• Prevent fraud with the vigilance of Wimbledon’s line judges
• Analyze site usage to enhance your shopping experience

3. Data Sharing & Disclosure

We keep your information on a need-to-know basis, like a championship match strategy:

• Payment Processors: Visa, MasterCard, JCB, PayPal to complete transactions
• Shipping Partners: Only necessary delivery information for your tennis equipment
• Legal Requirements: When required by law or to protect our business
• Service Providers: Companies that help with website operations (with strict confidentiality agreements)

We never sell your personal information to third-party marketers.

4. International Data Transfers

While we serve tennis enthusiasts globally (excluding some Asian and remote regions), your data is primarily processed in the United States with protections equivalent to a Grand Slam’s security standards.

5. Data Security

We protect your information with 256-bit SSL encryption – more secure than a tournament-grade racket’s string pattern. Additional safeguards include:

• Regular security audits
• PCI-DSS compliance for payment processing
• No storage of raw credit card data on our servers
• Employee access controls

6. Your Rights

You have rights regarding your personal data, just as you have control over your tennis gear selection:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Delete your account data (subject to legal requirements)
• Opt-out of marketing communications
• Restrict or object to certain processing

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Like using a ball machine to improve your game, we use cookies to enhance your experience:

• Essential Cookies: For site functionality (shopping cart, checkout)
• Performance Cookies: Analyze how players navigate our site
• Marketing Cookies: Show relevant tennis equipment ads (you can opt-out)

Manage preferences through your browser settings or our cookie consent tool.

8. Policy Updates

We may update this policy as needed, with changes posted on this page. Significant changes will be communicated like an umpire’s important announcement.